Dutch publications

Change Like Rubik's Cube (2006)

Change An article about the use of the Change Monitor during a merger of the social service departments of three municipalities. The merger was like looking for the solution of Rubik's cube: everything changes at the same time and all changes are interdependent. The Change Monitor helps to discuss how the civil servants experience the changes and to find out what is necessary for completing the merger.

Shaping a Learning Process and Realizing Change: Reflection, Interaction and Cooperation through Survey Feedback (2006)

An adaptation of a previous article for the book Interveniëren en veranderen. (Intervening and changing) edited by Jaap Boonstra and Léon de Caluwé. This book appeared in connection with the 2006 annual conference organized by the Dutch magazine M&O (Management & Organisatie). The book contains interesting contributions about new interventions aimed at promoting interaction and the development of meaning during changes.

Worlds of Difference: How Actors in Organizations Use and Create Issues in Change Processes (2006)

Werelden van verschil An intriguing PhD dissertation about what makes changes within organizations so difficult. While the dissertation further develops the work with the Change Monitor, it also discusses the topic of change strategy. It covers much more than just the Change Monitor and offers interesting insights into things like fixed patterns and interactions within organizations that are undergoing change.

Survey Feedback as an Intervention in Organizational Change: Effective Discussions Involving All Parties on the Basis of a Questionnaire (2005)

Survey Feedback als interventie An article about how to structure the discussion of the results and the role of the consultant who leads that discussion. It analyses the example of how the Change Monitor helps a team at an elementary school discuss the structural change that is taking place there.

Complexity and Unmanageability in Change Processes: Patterns in the Capacity of Dutch Organizations to Change (2005)

Complexiteit en weerbarstigheid An article about patterns in the results of the survey. The article deals with, among other things, the interconnections between the configurations, the contextual factors and the choice of change strategies by change managers.

Process Management and Managing Change Processes (2004)

A chapter in a book dealing with process management. The chapter describes a case involving a department at Rijkswaterstaat, the executive arm of the Dutch Ministry of Infrastructure and the Environment, which worked with the Change Monitor. The organization opted for an open dialogue about all of the results. The Change Monitor is discussed as an example of an alternative to the classic management of change.

Survey Feedback: Discussing the Results of Surveys and Strengthening Change Processes (2003)

handboek A short adaptation of Movement in Changing Organizations for the Handbook of Organization Instruments: Steering Tools for Managers. Besides providing a general description of the Change Monitor, it also offers several examples of the application in organizations.

Movement in Changing Organizations (2002)

Beweging in veranderende organisaties A handy booklet describing the background of the Change Monitor and containing numerous examples of how this intervention is used in actual practice. The booklet is recommended for organizations that are working with the Change Monitor, for example for the managers or for a monitor group. It can also be interesting for consultants and managers who want to work with surveys in other ways than is often the case in research on employee satisfaction.

Convincing Cases of Collaboration: Survey Feedback for Dealing with Obstacles in Organizational Change (2002)

Sterke staaltjes van samewerking

This PhD dissertation describes the development of the Change Monitor. One of its more important insights is how the results of the survey can be used to contribute to the further progress of the changes. It also reports on the results of six in-depth case studies about the obstacles and success factors in organizational change.

The Change Capacity of Organizations: Interpretations of Five Configurations and Implications for the Practice of Organizational Change (2001)

Het veranderingsvermogen An article about patterns in the results of the survey. Five configurations are distinguished: innovative change, yearning change, difficult technical change, clumsy change and cynical change.